Eternal English 的隐私政策

我们仅收集最少的个人信息，以提供我们的服务并改善您在网站上的体验。

1.1 个人信息

当您通过我们网站上的表格自愿提供以下个人信息时，我们会收集这些信息：

• 姓名

• 电子邮件

当您进行以下操作时，我们会收集这些信息：

• 预约咨询

• 下载引流产品（例如电子书）

• 订阅我们的博客或新闻简报

• 请通过表格联系我们

• 参加免费研讨会

1.2 非个人信息

我们可能会使用 Google Analytics 收集您访问我们网站的非个人信息。这包括：

• 浏览页面

• 在网站上花费的时间

• 引用网站

• 浏览器类型和操作系统

• IP地址（已匿名化）

这些信息用于了解访客如何使用我们的网站，并改进网站的性能和用户体验。

We use your personal information for the following purposes:

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2.1 To Provide Services

• To respond to consultation bookings and inquiries

• To send you requested resources (e.g., ebook downloads)

• To communicate about our services, workshops, and coaching programs

2.2 To Send Updates

• To send you blog updates, newsletters, or relevant content (only if you've subscribed)

• You can unsubscribe from our emails at any time by clicking the "Unsubscribe" link at the bottom of any email

2.3 To Improve Our Website

• To analyze how visitors use the Website and improve its content and functionality

• To monitor Website performance and fix technical issues

We take your privacy seriously and implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4.1 Google Analytics

We use Google Analytics to collect non-personal information about how visitors use our Website. Google Analytics uses cookies (small text files stored on your device) to track your activity on the Website.

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Google Analytics collects information such as:

• Pages visited

• Time spent on each page

• Device and browser type

• Geographic location (anonymized)

This information is used solely to improve the Website and understand user behavior. Google Analytics does not collect personally identifiable information unless you voluntarily provide it through forms.

For more information on how Google uses data, visit: Google Privacy & Terms

4.2 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.

We may use third-party services to help operate our Website and provide our services. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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Third-party services we may use include:

• Google Analytics

• Email marketing platforms

• Calendar booking tools

We do not sell, trade, or rent your personal information to third parties.

You have the following rights regarding your personal information:

6.1 Right to Access
You can request a copy of the personal information we hold about you.

6.2 Right to Correction
If any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.

6.3 Right to Deletion
You can request that we delete your personal information, subject to legal or contractual obligations.

6.4 Right to Withdraw Consent
You can withdraw your consent to receive emails or communications from us at any time by clicking "Unsubscribe" in any email or contacting us directly.

To exercise any of these rights, please contact us at john@eternalenglish.co.uk

我们的网站和服务不面向18岁以下人士。我们不会故意收集儿童的个人信息。如果您认为我们无意中收集了儿童的信息，请与我们联系，我们将立即删除。

我们的网站可能包含指向第三方网站的链接。我们不对这些外部网站的隐私保护措施或内容负责。我们建议您在提供任何个人信息之前，仔细阅读他们的隐私政策。

我们可能会不时更新本隐私政策，以反映我们做法或法律要求的变化。任何更改都将发布在此页面上，并更新“最后更新”日期。

隐私政策变更发布后，您继续使用本网站即表示您接受修订后的隐私政策。

如果您对本隐私政策或我们如何处理您的个人信息有任何疑问或疑虑，请联系我们：
电子邮件：john@eternalenglish.co.uk
网站：https://www.eternalenglish.co.uk/