Dasar Privasi Eternal English

Kami mengumpul maklumat peribadi yang minimum untuk menyediakan perkhidmatan kami dan meningkatkan pengalaman anda di Laman Web.

1.1 Maklumat Peribadi

Kami mengumpul maklumat peribadi berikut apabila anda secara sukarela memberikannya melalui borang di Laman Web kami:

• Nama

• Alamat E-mel

Maklumat ini dikumpul apabila anda:

• Tempah perundingan

• Muat turun magnet utama (cth, e-buku)

• Langgan blog atau surat berita kami

• Hubungi kami melalui borang

• Hadiri bengkel percuma

1.2 Maklumat Bukan Peribadi

Kami mungkin mengumpul maklumat bukan peribadi tentang lawatan anda ke Laman Web kami menggunakan Google Analitis. Ini termasuk:

• Halaman dilihat

• Masa yang dihabiskan di Laman Web

• Merujuk laman web

• Jenis penyemak imbas dan sistem pengendalian

• Alamat IP (tanpa nama)

Maklumat ini digunakan untuk memahami cara pelawat menggunakan Laman Web kami dan untuk meningkatkan prestasi dan pengalaman penggunanya.

We use your personal information for the following purposes:

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2.1 To Provide Services

• To respond to consultation bookings and inquiries

• To send you requested resources (e.g., ebook downloads)

• To communicate about our services, workshops, and coaching programs

2.2 To Send Updates

• To send you blog updates, newsletters, or relevant content (only if you've subscribed)

• You can unsubscribe from our emails at any time by clicking the "Unsubscribe" link at the bottom of any email

2.3 To Improve Our Website

• To analyze how visitors use the Website and improve its content and functionality

• To monitor Website performance and fix technical issues

We take your privacy seriously and implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4.1 Google Analytics

We use Google Analytics to collect non-personal information about how visitors use our Website. Google Analytics uses cookies (small text files stored on your device) to track your activity on the Website.

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Google Analytics collects information such as:

• Pages visited

• Time spent on each page

• Device and browser type

• Geographic location (anonymized)

This information is used solely to improve the Website and understand user behavior. Google Analytics does not collect personally identifiable information unless you voluntarily provide it through forms.

For more information on how Google uses data, visit: Google Privacy & Terms

4.2 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.

We may use third-party services to help operate our Website and provide our services. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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Third-party services we may use include:

• Google Analytics

• Email marketing platforms

• Calendar booking tools

We do not sell, trade, or rent your personal information to third parties.

You have the following rights regarding your personal information:

6.1 Right to Access
You can request a copy of the personal information we hold about you.

6.2 Right to Correction
If any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.

6.3 Right to Deletion
You can request that we delete your personal information, subject to legal or contractual obligations.

6.4 Right to Withdraw Consent
You can withdraw your consent to receive emails or communications from us at any time by clicking "Unsubscribe" in any email or contacting us directly.

To exercise any of these rights, please contact us at john@eternalenglish.co.uk

Laman web dan perkhidmatan kami tidak ditujukan kepada individu di bawah umur 18 tahun. Kami tidak mengumpul maklumat peribadi daripada kanak-kanak dengan sengaja. Jika anda percaya kami telah mengumpul maklumat daripada kanak-kanak secara tidak sengaja, sila hubungi kami dan kami akan memadamkannya dengan segera.

Laman Web kami mungkin mengandungi pautan ke tapak web pihak ketiga. Kami tidak bertanggungjawab ke atas amalan privasi atau kandungan tapak luar ini. Kami menggalakkan anda menyemak dasar privasi mereka sebelum memberikan sebarang maklumat peribadi.

Kami mungkin mengemas kini Dasar Privasi ini dari semasa ke semasa untuk mencerminkan perubahan dalam amalan atau keperluan undang-undang kami. Sebarang perubahan akan disiarkan pada halaman ini dengan tarikh "Terakhir Kemas Kini" yang dikemas kini.

Penggunaan berterusan Laman Web anda selepas perubahan disiarkan merupakan penerimaan anda terhadap Dasar Privasi yang telah disemak semula.

Jika anda mempunyai sebarang soalan atau kebimbangan mengenai Dasar Privasi ini atau cara kami mengendalikan maklumat peribadi anda, sila hubungi kami:
E-mel: john@eternalenglish.co.uk
laman web: https://www.eternalenglish.co.uk/